Seller policies at a glance, Wehoz Seller Help

title: Seller policies at a glance description: Every document that governs selling on Wehoz, what each one covers, and which ones you have actually agreed to. topic: seller-help order: 60 updated_at: "2026-08-07" phase: live tags: [seller, policies, index] related: [seller-agreement, code-of-conduct, performance-standards]

Selling on Wehoz is governed by a small set of documents. Here is the whole map: what each covers and where it lives.

Document	What it covers
Seller Agreement	The binding contract: listing warranties, indemnification, authenticity, pricing, fulfillment standards, fees, termination, governing law. You e-sign it after approval. Plain-language tour: The seller agreement.

Document	What it covers
Restricted items	The live, DB-driven list of what can't be sold, with four enforcement levels. Seller-side read: What you may not list.
Review and Q&A policy	Review integrity rules that bind sellers as well as reviewers.
Copyright and DMCA policy	The notice process, counter-notices, and the three-strike repeat-infringer rule.
Authenticity commitment	Wehoz's public anti-counterfeit commitment and the reporting channel pointed at your listings.

Page	What it covers
Performance standards	The exact scorecard thresholds and what standing means.
Code of conduct	The conduct rules in one place.
Enforcement	What actually happens on violations: automated vs. staff decisions, and how to appeal from your dashboard.

Document	Why it matters to you
Returns policy	The buyer-facing baseline your returns flow operates under.
A-to-Z Buyer Protection	The escalation path when a return or dispute goes past you.

If a policy question isn't answered anywhere above, email help@wehoz.com. We'd rather clarify in writing than have you guess.

Selling on Wehoz is governed by a small set of documents. Here is the whole map: what each covers and where it lives.

Document	What it covers
Seller Agreement	The binding contract: listing warranties, indemnification, authenticity, pricing, fulfillment standards, fees, termination, governing law. You e-sign it after approval. Plain-language tour: The seller agreement.

Document	What it covers
Restricted items	The live, DB-driven list of what can't be sold, with four enforcement levels. Seller-side read: What you may not list.
Review and Q&A policy	Review integrity rules that bind sellers as well as reviewers.
Copyright and DMCA policy	The notice process, counter-notices, and the three-strike repeat-infringer rule.
Authenticity commitment	Wehoz's public anti-counterfeit commitment and the reporting channel pointed at your listings.

Page	What it covers
Performance standards	The exact scorecard thresholds and what standing means.
Code of conduct	The conduct rules in one place.
Enforcement	What actually happens on violations: automated vs. staff decisions, and how to appeal from your dashboard.

Document	Why it matters to you
Returns policy	The buyer-facing baseline your returns flow operates under.
A-to-Z Buyer Protection	The escalation path when a return or dispute goes past you.

If a policy question isn't answered anywhere above, email help@wehoz.com. We'd rather clarify in writing than have you guess.