Accessibility statement

Version 2026-06-A • Last updated: June 1, 2026

Our commitment

Wehoz is committed to making wehoz.com usable for the widest possible audience, including people with disabilities. We treat accessibility as a feature, not a compliance checkbox: every team that ships to production owns the accessibility of what they ship, and accessibility regressions are treated as bugs.

Standard we target

We target conformance with the Web Content Accessibility Guidelines (WCAG) version 2.2, at level AA. We also follow Section 508 of the Rehabilitation Act where applicable and monitor the EN 301 549 standard for European public-sector procurement. We use those standards as the floor, not the ceiling.

What we do today

Semantic HTML structure throughout the storefront and account areas.
Keyboard navigability for every interactive element — you can shop, browse, checkout, and manage your account without a mouse.
Focus indicators that meet WCAG 2.2 contrast ratios.
Color contrast of 4.5:1 or better on body text, 3:1 or better on graphical and interactive elements.
Alternative text on every product image, with sellers required to provide their own descriptions.
Captions on any video we publish; we encourage sellers to do the same.
Screen-reader testing with VoiceOver (macOS, iOS), JAWS (Windows), and NVDA (Windows).
Reduced-motion respect: animations honor the prefers-reduced-motion media query.
High-contrast and dark-mode support through native browser support.

Tools and audits we use

We run automated checks (axe-core in our test pipeline; Lighthouse in CI) on every deploy. Automated tools catch a fraction of issues, so we supplement them with monthly manual audits by a member of our team using keyboard-only navigation and a screen reader. We commission an external audit annually.

Known limitations

Some content on the Site is uploaded by third-party sellers (product descriptions, images, videos). We do not control that content directly, though we do require sellers to provide alternative text on images and to caption any video. When you find seller- uploaded content that is inaccessible, please tell us and we will work with the seller to remediate.

How to report a barrier

If something on the Site is not accessible to you, please tell us:

Email: accessibility@wehoz.com
Include the page URL or the action you were trying to take.
Tell us the assistive technology you use and the browser version, so we can reproduce the issue.

We aim to respond within two business days with an acknowledgement and a target fix window. For critical barriers (something that blocks you from completing a purchase or accessing your account), we treat the issue as a production incident and prioritize a same-week fix where feasible.

Alternative formats

If you need a policy, an order receipt, or other information in an alternative format, contact us and we will provide it in a format that works for you, at no charge.

Last reviewed

This statement was last reviewed on June 1, 2026. We review it at least quarterly and after any material accessibility-affecting change.

Contact

Wehoz, Inc.
Accessibility coordinator: accessibility@wehoz.com
General customer support: help@wehoz.com