Policies
How we operate. Every document below has a clear effective date and a version chip, we'll always tell you when something changes.
Buyer Terms of Use
The agreement between Wehoz and every shopper who buys on wehoz.com. Plain language, written from first principles.
2026-06-AUpdated June 1, 2026
Privacy Policy
How Wehoz collects, uses, shares, and protects personal information, including CCPA and GDPR disclosures.
2026-06-AUpdated June 1, 2026
Returns policy
Easy returns within 30 days. Free return shipping. No questions asked.
Updated June 1, 2026
A-to-Z Buyer Protection
Every eligible purchase on Wehoz is covered. What's protected, what's not, how to file, and how we decide.
2026-06-AUpdated June 1, 2026
Cookie Policy
What cookies and tracking technologies Wehoz uses, why we use them, and how to control them.
2026-06-AUpdated June 1, 2026
Accessibility statement
Wehoz's commitment to digital accessibility, our WCAG 2.2 AA target, and how to report any barriers you encounter.
2026-06-AUpdated June 1, 2026
CCPA notice and Do Not Sell or Share My Info
California-specific privacy rights and how to exercise them, including opting out of "sale" or "share" of personal information.
v1.0Effective May 30, 2026
Notice at Collection
California consumers: a short notice of the personal-information categories Wehoz collects, why, and how to exercise your CCPA rights.
2026-06-AUpdated June 1, 2026
Children's Privacy Notice
Wehoz services are not directed at children under thirteen. How we handle inadvertent collection, and what parents and guardians can do.
2026-06-AUpdated June 1, 2026
Review & Q&A policy
How Wehoz keeps reviews honest, what we do about incentivized and paid reviews, and how we enforce against manipulation.
2026-06-AUpdated June 1, 2026
Authenticity commitment
How Wehoz fights counterfeits, how buyers and brand owners can report suspected fakes, and what we do when we confirm one.
2026-06-AUpdated June 1, 2026
Restricted items policy
Products that are forbidden, restricted, or require additional verification before being listed on Wehoz.
Updated June 1, 2026
California Proposition 65
What California Proposition 65 is, why some Wehoz product pages and emails carry a warning triangle, and where to learn more about the chemicals involved.
Updated June 1, 2026
Vulnerability disclosure policy
How to report a security issue to Wehoz, what we promise in return, and how we work with security researchers.
Updated June 1, 2026
Subprocessors
The third-party services Wehoz uses to operate the marketplace, what data they receive, and where they process it.
Updated June 1, 2026
DMCA policy
WEHOZ INC is a U.S. Copyright Office-registered service provider (DMCA-1074711). File a copyright takedown notice, learn about counter-notices, and read our repeat-infringer policy.
Updated August 7, 2026
Repeat-infringer policy
How Wehoz counts DMCA strikes against seller accounts, the three-strike termination threshold, what termination means, and the counter-notice route.
2026-08-AUpdated August 7, 2026
Seller Agreement
The agreement between Wehoz and every third-party seller on the marketplace.
2026-06-AUpdated June 1, 2026
For prior versions of any policy, email legal@wehoz.com and we'll share the archive.