Terms of service
The rules for using Wehoz — how orders, payments, and account responsibilities work.
title: Terms of service description: The rules for using Wehoz — how orders, payments, and account responsibilities work. topic: policies order: 10 updated_at: "2026-05-30" effective_date: "2026-05-30" version: "v1.0" tags: [legal, terms]
1. Who we are
Wehoz, Inc. (“Wehoz”, “we”, “us”) operates the website at wehoz.com and related services (collectively, the “Service”). These Terms of Service (“Terms”) govern your access to and use of the Service.
By accessing the Service, browsing products, creating an account, or placing an order, you agree to these Terms. If you don't agree, please don't use the Service.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to place an order. By placing an order, you represent that you meet this requirement and that the information you provide is accurate.
3. Accounts
You don't need an account to shop on Wehoz. If you choose to create one, you're responsible for safeguarding your sign-in credentials. Activity on the account is treated as yours. Tell us right away if you suspect unauthorized access.
We may refuse, suspend, or terminate accounts that violate these Terms, attempt fraud, abuse the Service, or are used to disrupt other shoppers.
4. Orders and acceptance
When you place an order, you're making an offer to buy the listed items at the listed prices. We accept the offer when we charge your payment method and confirm the order by email. Until that point we may decline the order for any reason — including obvious pricing errors, suspected fraud, sanctions, restricted goods, or out-of-stock conditions we couldn't prevent.
If we cancel an order after charging your payment method, we refund the full amount.
5. Pricing and promotions
All prices are in US dollars and shown before tax. Shipping is calculated at checkout. Sales tax is calculated based on your shipping address and applicable laws.
We don't run paid membership tiers. Every shopper sees the same price for the same item at the same time. We may run time-bounded promotions that apply to any qualifying cart while active.
If we discover an obvious pricing error after you place an order (e.g., a $1,000 item listed at $10), we may cancel the order and refund you. We'll always communicate when this happens.
6. Payment
We accept the payment methods listed in our payments article. Payment is processed by Stripe; we never store your full card number. By paying, you authorize us (and our payment processor) to charge the listed amount, including any applicable taxes and shipping.
If a payment is later reversed by your bank without our concurrence (e.g., chargeback), we may pause your account and pursue the disputed amount through standard means.
7. Shipping and risk of loss
Title and risk of loss for items pass to you upon delivery to the carrier's recipient (typically you or someone at your address). See our shipping help article for current speeds and rates. We handle carrier-side loss-in-transit claims on your behalf — see missing or late packages.
8. Returns and refunds
Our return policy describes return windows, eligibility, and fees. We don't condition returns on membership status.
9. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose
- Scrape, crawl, or extract data at a rate that materially burdens the Service
- Use the Service to harass other shoppers or sellers
- Attempt to gain unauthorized access to accounts, systems, or data
- Reverse-engineer or copy any non-public code, including the API
- Resell items in violation of the brand's authorized-reseller policies
10. Intellectual property
The Wehoz name, logos, design, and all original Service content (including product descriptions and editorial writing) are owned by Wehoz, Inc. or our licensors. You receive a limited, non-exclusive license to view the Service for personal, non-commercial shopping use.
Brand names, trademarks, and product images are the property of their respective owners. We display them under license or fair-use principles for product identification.
11. User-generated content (Phase 2)
When we open product reviews, Q&A, and other community content (Phase 2), you grant Wehoz a worldwide, royalty-free license to display, distribute, and adapt that content for the purpose of operating the Service. You retain ownership of your contribution.
You're responsible for the legality and accuracy of anything you post. We may remove content that's defamatory, illegal, or violates these Terms.
12. Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided as is and as available. We disclaim all warranties except those that cannot be disclaimed under applicable consumer-protection law. Items are sold subject to the manufacturer's warranty, if any — we'll help you get to the right place if you need warranty service.
13. Limitation of liability
To the maximum extent permitted by law, Wehoz's aggregate liability for any claim arising out of or relating to the Service is limited to the greater of (a) the amount you paid for the order giving rise to the claim, or (b) $100. In no event are we liable for indirect, incidental, consequential, or punitive damages.
Some jurisdictions don't allow these limitations; in those jurisdictions our liability is limited to the maximum extent permitted.
14. Indemnification
You agree to indemnify and hold Wehoz harmless from any third-party claim arising from your violation of these Terms or your misuse of the Service. We retain the right to control the defense of any matter you indemnify, with counsel of our choosing.
15. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Disputes are resolved in the state and federal courts located in Wilmington, Delaware, except where applicable consumer law gives you the right to your home jurisdiction.
16. Class-action waiver
You and Wehoz agree to bring claims only in an individual capacity, not as a class action or representative proceeding, unless prohibited by applicable law.
17. Changes to these Terms
We may update these Terms from time to time. When we do, we'll update the Effective date at the top and post the change to this page. Material changes (anything that meaningfully affects your rights) will also be announced by email if you have an account, with at least 30 days' notice before they take effect.
The version chip above identifies the current revision. Previous versions are archived on request.
18. Termination
You may stop using the Service any time. We may suspend or terminate access for any reason, including a violation of these Terms, with notice when reasonable. Sections 8 (returns), 10–14, and 15–17 survive any termination.
19. Contact
For questions about these Terms, email legal@wehoz.com.
Wehoz, Inc. [Entity address — to be finalized at incorporation]