title: Orders & shipping description: Everything about placing orders, tracking packages, shipping costs and delivery windows, and changing what you ordered before it ships. topic: orders-shipping order: 10 icon: truck
Track an order, change a shipping address, understand delivery windows, and see how flat-rate shipping works. Everything in this section applies to every shopper. There's no faster tier you pay for.
Articles in this topic
How to track my order
Step-by-step guide to tracking a Wehoz order, with or without an account, and what each status means.
How shipping works and what it costs
Flat-rate shipping set per seller, shown before you pay, plus how delivery estimates and multi-seller orders work.
My package is missing or late
What to do if your Wehoz package is marked delivered but you can't find it, or if it's overdue past the estimated window.
Change or cancel my order
How to edit address, quantity, or cancel an order before it ships, and what to do if it's already in transit.
International and APO/FPO shipping
Where Wehoz ships today, what's on the roadmap, and current options for shoppers outside the contiguous US.