I forgot my password

---

title: I forgot my password description: How to reset your Wehoz password — or skip passwords entirely with magic-link sign-in. topic: account-profile order: 20 updated_at: "2026-05-30" tags: [password, reset, magic-link] related: [sign-in-issues, email-preferences]

Two ways forward — pick whichever is faster for you.

Option 1: Reset the password

1. Go to /auth/signin
2. Click Forgot password?
3. Enter the email on your account
4. Open the reset email (check spam if you don't see it) and click the link
5. Enter a new password — minimum 12 characters

The reset link is valid for 60 minutes. After that, request a fresh one.

Option 2: Skip the password — use magic link

This is usually the simplest path. On the sign-in page, leave the password field empty and click Send magic link instead. We email a one-tap sign-in link that's good for 15 minutes. You're in without changing any password.

If you sign in this way regularly, you can ignore the password permanently — magic-link is a fully supported sign-in method, not a fallback.

Both options aren't working

If neither the reset email nor the magic link is arriving:

• Check spam folders and other inboxes. Sometimes the address on the account is one you forgot about.
• Try a different browser to rule out cached state.
• Wait an hour. If the account is locked from too many wrong attempts, the lock clears automatically.

Still stuck? Email support — we can verify identity another way and either reset the account or merge it to a working email.